These terms govern the professional services provided by Tazvion to clients seeking accounting, tax, compliance, payroll, advisory, and administrative support. They are designed to provide clarity, accountability, and a strong working relationship between our team and the client.
Where there is a difference between these general terms and a signed proposal, engagement letter, or service agreement, the signed agreement will take precedence for that engagement.
Tazvion provides accounting, bookkeeping, payroll, tax, compliance, advisory, and administrative support services to businesses and clients across Australia and New Zealand. The scope, timeline, deliverables, and responsibilities for each engagement are set out in the applicable proposal, statement of work, or client engagement letter. Any service request beyond the agreed scope may be treated as an additional service and may incur additional fees.
Clients are responsible for providing accurate, complete, and timely information, records, approvals, and communications needed for Tazvion to perform the engaged services. This includes access to supporting documents, software platforms, and any information required for compliance, tax, payroll, or advisory activities. Delays caused by incomplete or late information may affect timelines and outcomes.
Fees for our services are agreed in advance either through a proposal, retainer arrangement, or an engagement letter. Unless otherwise stated, fees are payable according to the agreed schedule, and any overdue amounts may be subject to interest or suspension of services until outstanding balances are resolved. Tazvion reserves the right to adjust fees for services outside the agreed scope or for additional work requested by the client.
Tazvion will handle client information with care and maintain confidentiality in accordance with professional standards and applicable privacy obligations. We may use trusted software providers and third-party specialists where necessary to deliver services, but we do not disclose client information except as required for service delivery, compliance, or legal obligations. Clients remain responsible for maintaining appropriate security over their own systems, credentials, and data access.
Tazvion retains ownership of internal methodologies, templates, tools, and documentation developed for general operational use. Reports, financial statements, tax workings, and client-specific deliverables created for a project are generally provided to the client for their use in connection with the engagement, unless otherwise agreed in writing. Clients may not reproduce or resell our proprietary materials without prior consent.
While Tazvion aims to provide accurate and reliable services, we cannot guarantee any specific regulatory outcome, commercial result, or financial performance. Our liability is limited to the fees paid for the specific service giving rise to the claim, except to the extent liability cannot be excluded by applicable law. Tazvion shall not be liable for indirect, consequential, or incidental losses arising from the use of our services, including loss of business, reputational damage, or loss of opportunity, unless expressly agreed in writing.
Tazvion performs services in line with applicable professional standards, legal requirements, and internal quality controls. However, final responsibility for decisions made by the client, the accuracy of source information provided by third parties, and any regulatory or legal action taken based on our work remains with the client. Tazvion may advise on compliance matters but does not act as a substitute for independent legal, tax, or regulatory advice where that advice is specifically required.
Either party may terminate the engagement in accordance with the terms of the signed agreement or proposal. Upon termination, Tazvion will complete any agreed work for the period already contracted and will charge for all work performed up to the termination date. Any outstanding fees for work completed, materials, or services provided will remain payable.
These terms are governed by the laws of the jurisdiction in which the engagement is performed, and any dispute arising from the services will be resolved in the appropriate courts of that jurisdiction, unless another governing law is expressly set out in the written engagement agreement. If a client agreement contains a different or more specific clause, that agreement will prevail for the relevant engagement.
If you have questions about these Terms of Service or require clarification on any engagement, please contact Tazvion through our contact page or by email at hello@tazvion.com. We are committed to transparent communication and will work with clients to resolve questions and concerns in a timely and professional manner.
Operational clarity
Tazvion is committed to transparent communication, professional service delivery, and practical support that helps businesses move forward with confidence.